top of page

Join MAJORELLES for curated benefits and exclusive offers

Article 1: object
These general conditions aim to define between the parties hereinafter named, the legal terms of use and purchase of products via the website
By parties, it is understood on the one hand ELLES MAJOR, whose head office is Zenith Business Center, Rue Mouslim Lot Boukar, 3rd floor App No 14 Bab Doukala Marrakech, registered in the Marrakech trade and companies register under number 003384235000043
Hereinafter referred to as “the seller”
Any natural person having the status of consumer and making a purchase via the website
Hereinafter referred to as the “buyer” or the “consumer”.
By using this website or prior to placing any order on it, you acknowledge having read these general conditions and expressly declare that you accept them without reservation.
These Terms are subject to change at any time without notice. It is your responsibility to consult them regularly, because the applicable conditions will be those in force at the time of use of the website or when validating the order.
Article 2. USE OF THE SITE
By using this website and placing orders on it, you agree to:
1. Use this website only to carry out consultations or place legally valid orders.
2. Do not place any false or fraudulent orders. If it can reasonably be assumed that an order of this nature has been placed, we will be entitled to cancel it and notify the relevant authorities.

3. Provide us with a correct and accurate email address, postal address and/or other contact information. Likewise, you authorize us to use this data so that we can contact you if necessary.
By placing an order on this website, you affirm that you are over 18 years of age and have the legal capacity to enter into contracts.
All product purchases are therefore subject to availability in stock. Failing this, the seller will inform the consumer.
The products presented are photographed and are presented with the greatest possible accuracy. However, colors may vary slightly depending on the screen and its brightness. The browser used may also not respect reality. However, if errors or omissions may have occurred concerning this presentation, the seller cannot be held liable.
Items for sale on this website are available for international delivery
The validity of the offer depends on the products presented on the site as well as their availability in stock. If the product is unavailable, the seller undertakes as far as possible to notify you before validating your payment. Failing this, if payment has already been made, we will reimburse you for all amounts paid, including any delivery costs as soon as possible, using the same payment method that you used during the transaction. In all cases, this reimbursement will not entail any costs to you.
Prices are all indicated in Euros including tax. The products will be invoiced on the basis of the prices in effect at the time of order registration. In addition, the seller reserves the right to modify its prices at any time, it being understood, however, that the price appearing in the online store on the day of the order will be the only one applicable to the Consumer.

To place an order, you will need to follow the online purchasing procedure and click on "Purchase". Please note that by clicking on “Purchase”, you acknowledge having read these general conditions of sale and expressly declare that you accept them without reservation. The contract is formed as soon as the buyer orders, formalized by this click.
You will then receive an email acknowledging receipt of your order (hereinafter the “Order Confirmation”). You will also be informed by email of the effective dispatch of your order.

The buyer can place their order on the website as follows:
● Product choice
● Validation of basket contents
● Enter your email. Your order confirmation and shipment of the package will be sent to this address.
● Information of your delivery address and telephone number
● Choice of payment method by credit card or Paypal and billing address
● Verification of the data communicated and the order, acceptance of the T&Cs and payment
● A confirmation email will be sent to you to confirm your payment and the related order.
The consumer will be able to modify their basket and their contact details before validating the payment. The total cost of the basket contents is displayed on the order summary page. Only payments in Euros are accepted.
Although we will always make every effort to fulfill all orders, exceptional circumstances may arise which require us to refuse to process an order after we have sent you the Order Confirmation, such as a manufacturing problem or to stock, a payment incident or a regulatory problem. We reserve this right at all times. In this case, if payment has already been made, we will reimburse you for all amounts paid, including delivery costs as soon as possible, using the same payment method that you used during the transaction. In all cases, this reimbursement will not entail any costs to you.
We reserve the right to withdraw any product from this website at any time and to replace or modify any content or information contained therein.
We will not be liable to you or any third party for our decision to remove any product from this website, to replace or modify any content or information on this website or for our refusal to do so. process an order, in the cases referred to above, after sending the Order Confirmation.
Article 9. PAYMENT
The price is payable when ordering and in one go. Any attempt at fraud, for whatever amount and whatever the origin, will be subject to criminal prosecution.
Payment method
The payment methods offered are by credit card or via a Paypal account. Concerning payment by credit card, the buyer validates his delivery and billing address as well as the product and the total price. He provides his bank card number associated with the expiration date and the CVX code. The order can then be finalized.
The choice of bank card is protected by the Stripe solution, which uses the SSL (Secure Socket Layer) protocol so that the information transmitted is encrypted by software, and no third party can read it during transport. on the network.
Failure to pay
The seller reserves the right to refuse to make a delivery or to honor an order from a consumer who has not paid in full for an order.

Verification of payments
By clicking on “Purchase”, you confirm that the bank card belongs to you.
The seller controls all orders that have been validated on his site. These controls aim to protect the seller from abusive practices carried out by fraudsters. Our services may ask you for all the documents necessary to release your order: proof of address or debit in your name, or proof of address in the name of the person indicated for the delivery address, etc. These requests will be made by email.
Credit cards are subject to validity checks and authorization from the card issuing organization. If we do not receive the required payment authorization, we will not be liable for any delay or failure to deliver the products and we will not be able to enter into a contract with you.
  Payment security
In order to ensure the security of payments, the site uses the Stripe secure payment service. As previously mentioned, this Service integrates the SSL security standard.
Article 11. DELIVERY
Delivery terms
The products sold on the site are deliverable internationally.
Delivery times: 6-8 weeks for all orders
Delivery rates policy: rates calculated according to weight and country of delivery
Upon withdrawal, you are the owner and responsible for the product. Apart from cases of hidden defects or defects in the product, any damage to the product occurring after the day of collection will be considered as resulting from your own doing and cannot be used against the seller for a request for reimbursement or exchange.
Attention :
All products sent by the seller are carefully checked for damage so that if your order arrives damaged and you still collect the product, it will be considered that you accept the package in its condition on the day of collection. Thus, any damage to the product occurring after withdrawal will be unenforceable against the seller and will not be able to justify a request for reimbursement or exchange.

No delay in delivery will incur the liability of the seller from the moment the package is left at the post office. In this case, you should contact defect of the carrier in question.
As an exception, the seller allows the consumer to cancel the purchase in the event of a delay of more than 30 days.
In the event of a loss of the package, we undertake, at your convenience, either to reimburse you in full as soon as possible or to send you the same order.
After processing your request and in the event of proven damage, the seller undertakes to reimburse you or carry out the exchange at their expense as quickly as possible.
The Consumer has 14 clear days from the day of receipt of the product to exercise their right of withdrawal. Within this time limit, the exercise of this right takes place by informing the seller by email to the following address: of your desire to withdraw from the contract, imperatively specifying the reasons for the return as well as the return of the goods in the same condition as on the day of delivery. These two actions must cumulatively be done within 14 clear days from the day of receipt of the product. Exercising this right allows you to either obtain a refund or make an exchange at your convenience.
Only so-called standard products (model, color and size presented on the product sheets) offered on the online store may be subject to a refund or exchange request.
Returned products (product and packaging) must be in their original condition. Upon receipt of the package, the seller will judge compliance with the deadline and the perfect condition of the returned merchandise. No returns will be accepted if the products have been visibly used or damaged by the buyer. If the return is refused, no refund or exchange can be required and the return of the order will be at the Consumer's expense. The refund will be made within 14 days from receipt of the goods by the seller, of which you will be informed by email.

The seller cannot be held responsible for damages of any nature, whether material, immaterial or bodily, which could result from improper use of the products sold. The seller's liability cannot be called into question for simple errors or omissions which may have remained despite all the precautions taken in the presentation of the products.
This contract is subject to French law. Only French courts have jurisdiction regardless of the place of delivery and the method of payment accepted.
Complaints or disputes will always be received with attentive kindness, good faith always being presumed in those who take the trouble to present their complaints. In the event of a dispute, the consumer will contact the company as a priority to obtain an amicable solution.

General Conditions of Sale

bottom of page